HOME CARE IN LEEDS AND WEST YORKSHIRE

Care that helps you live well at home.

Civic Healthcare provides practical, personal support for adults. We take time to understand your routines, preferences and goals, then build care around them.

Talk to our care teamExplore home care →

Prefer to call? 0113 856 2374

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Personal care planningSupport agreed around needs, routines and goals
Leeds and West YorkshireAvailability confirmed after an enquiry and assessment
Adults 18 and overIncluding older and younger adults
Care that is reviewedPlans are updated when needs or circumstances change

CHOOSING SUPPORT

Find the right kind of help

Each service has a clear scope, planning process and next step. We will explain what Civic can provide and when another professional is needed.

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Respite care

Short-term planned support so family carers can rest, work or attend to other responsibilities.

Read about respite care →
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HOW CARE STARTS

Clear steps from first call to review

  1. Initial conversationTell us what has changed, where support is needed and what matters most.
  2. Home assessmentWe listen, identify risks and understand routines, communication and goals.
  3. Agreed plan and teamYou see what support is included, how it will work and who is responsible.
  4. Start and reviewWe check that care is working and change the plan when needs change.
See how care works

WHY FAMILIES CHOOSE CIVIC

Standards you can ask us to explain

Trust should come from what a provider does, not repeated adjectives or unsupported statistics.

Safer recruitment

Identity, right-to-work, references and appropriate DBS checks are part of recruitment before work begins.

Planned continuity

We introduce the people providing support and plan cover for leave, sickness and schedule changes.

Care that is reviewed

Care plans are living records. Reviews and day-to-day observations help keep support current.

Concerns are acted on

Safeguarding, incident and complaint routes make it clear how to speak up and what happens next.

SUPPORTED LIVING

Support for more independent living

Supported living is separate from home care. It helps adults build skills, manage daily life and participate in their community while living in their own home.

Explore supported living
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QUALITY AND ACCOUNTABILITY

Standards should be visible in everyday care

The Care Quality Commission is the independent regulator of health and adult social care in England. Civic is registered with CQC. Our quality information explains the practical systems behind care: safer recruitment, training, supervision, care reviews, incident learning, complaints and safeguarding.

How Civic manages quality

Questions families can ask

How are staff checked and trained?How is continuity planned?When is the care plan reviewed?How are concerns recorded and acted on?How can someone complain or raise a safeguarding concern?

AREA COVERAGE

Support across Leeds and West Yorkshire

Availability depends on the postcode, assessed needs, preferred visit times and suitable staffing. We confirm what can be provided before making a commitment.

WHAT TO INCLUDE

Help us understand the enquiry

  • ✓ The postcode where support is needed
  • ✓ What has changed and which routines need help
  • ✓ Preferred days and times
  • ✓ Any urgent risks or professionals already involved

NEXT STEP

Start with a conversation

Tell us what has changed and what support may help. You do not need to know the name of the service before you call.

Talk to our care teamCall 0113 856 2374 →
Talk to Us
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  • We put people first. Every care plan is built around what matters most to you. Our friendly team provides safe, respectful, and reliable support that helps you stay comfortable, confident, and independent.n text goes here

  • We believe care should feel personal, not rushed. We take time to listen, understand your needs, and provide support with kindness, patience, and respect. We treat every person like family.

  • Yes. Civic Healthcare is a Care Quality Commission (CQC) registered provider. We follow national standards to ensure our services are safe, effective, caring, responsive, and well-led.

  • Our services are available for older adults, people living with disabilities, individuals with long-term health conditions, people recovering from illness, and anyone who needs extra support to live safely and independently.

‍ WELCOME TO CIVIC HEALTHCARE

We help people stay safe, happy, and at home.

Civic Healthcare is a home care team. We give kind support in a calm way. We help people keep their own routines, their own choices, and their own dignity.

We know that home is special. Home is where people rest. Home is where family life happens. Home is where small daily moments become important memories.

That is why our care is built around the person, the family, and the life they already know.